It usually takes less than 24hours for purchases to be posted to your account. However, due to various reasons that typically involve merchant reporting, it can take up to 30 days. Please wait 30 days. If it has been longer than 30 days, then please fill in the Missing Cash Back form and we will investigate your claim. Please make sure that you have a copy of your bill for the transaction before reporting a Missing CashBack claim.
It’s been over 24 hours and I still don’t see my transaction in My Account. What do I do? Print
Modified on: Fri, 26 Apr, 2013 at 2:54 PM
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